Are Robot Servers the Future of the Restaurant Business?

As inflation increases, many restaurants are finding themselves dealing with a labor shortage. More and more workers are quitting quietly and without any announcement (called quiet waiting or ghosting), and many more may follow soon as a new wage law takes effect in California.

That law requires restaurant chains to pay their workers $22 an hour minimum, says Today.com. Navia Robotics thinks it may have a solution to the problem, at least for some restaurants.

Navia Robotics makes robotic waiters. These robots are capable of doing many of the same tasks as human waiters, like transporting dirty dishes, handling trays of food and drinks, and escorting customers to their tables. The robots are cost effective too. For the cost of paying a human worker for a full year of work, restaurants could purchase three of Novia’s robots instead.

While most people might think of robots as expensive technology, they may be surprised to find out how economical they are. The technology has improved so much that these robots can actually save business owners money when they replace some of their human workers with them. For instance, during slow periods at the restaurant, the place may be overstaffed, with works standing around with nothing to do. At that point, they will be hemorrhaging money, and unable to make a profit for the day.

Since the robots are a one-time purchase, the restaurant owners can make money on them over time, easily earning back the initial costs. These robots are equipped with sensors that help them move around crowded restaurants, even working in confined spaces without bumping into tables or customers. They can carry heavy loads, handle multiple trays at once, and work with hot foods and drinks without risk of being injured or causing injury to others. Adding up the savings these robots offer, with lowered healthcare expenses and employee wages, the cost effectiveness of the robots seems clear.

These serving robots from Navia are outperforming their competition, and they are able to navigate within inches of where they are supposed to serve food and drop off dishes. They can even be programmed to make special occasions like birthdays even more special and upload pictures onto the internet, sending pics to social media platforms to help the restaurant’s exposure.

Navia Robotics is making products that could transform the restaurant industry. Their robots are designed to adapt to changing environments and are meant to be cost effective as well. As smaller restaurants struggle to keep up their labor force and keep costs low, Navia Robotics is ready to lend a hand with their innovative robots.

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